Andreína Jirón

Andreína Jirón currently serves as the Director of Customer Success at Tradavo, overseeing Customer Service, Project and Account Management, and Product Management to enhance customer satisfaction. Previously, at ONVO as a Product Owner, Andreína defined product roadmaps and led two development teams towards the launch of high-impact solutions. Andreína's earlier experience includes roles as Administrative and Marketing Manager and Marketing and Sales Manager at Colchones Jirón, where responsibilities involved coordinating multiple departments and implementing customer service strategies to drive sales growth. Educational achievements include an MBA from the Thunderbird School of Global Management and Tecnológico de Monterrey, as well as a Bachelor's Degree in Business Administration with a focus on Marketing and Sales from Universidad Latina de Costa Rica.