Keegan Graham

Keegan Graham MBA currently serves as a Client Insights Analyst at Trader Interactive since March 2022. Previously, Keegan accumulated extensive experience at Verizon from March 2005 to March 2022, progressing through roles such as Operation Support Analyst/Workforce Analyst, where responsibilities included managing call center workflows and real-time agent management across multiple vendor centers. Other positions at Verizon comprised Sr Coordinator Customer Service and Customer Service Associate, which involved customer interaction and technical support for Fios services. Prior to Verizon, Keegan worked as a Rates Specialist at TNS. Keegan holds a Master of Business Administration in IT Management and a Bachelor of Science in Information Technology Management from Western Governors University, along with an Associate of Science in Engineering.