Melissa D'Ettorre has a diverse background in marketing and customer service. Melissa started their career in 2013 as a Program Leader at Dovercourt Recreation Association, where they planned and directed after-school activities for children. In 2015, they worked as a Market Research Interviewer at Elemental Data Collection Inc., where they were responsible for collecting data for studies. Melissa also worked as a Customer Service Representative at Artistic Landscape Design, providing quality customer service to contractors and retail customers.
In 2016, Melissa joined TD as a Customer Service Representative, where they provided financial solutions and advised customers on account management and credit products. Melissa later became a Financial Services Representative, demonstrating lobby leadership and referring customers to branch partners when appropriate.
In 2017, Melissa became a Marketing Assistant at Carleton University, supporting marketing initiatives. Melissa also worked as a Client Advisor at RBC, where they developed strong communication skills and exceeded sales and referral goals.
From 2018 to 2020, Melissa held multiple roles at SupportMyMac, including Marketing Content Creator. In this role, they developed a content strategy, created engaging content, and monitored its effectiveness. Melissa also worked as a Marketing Advisor at Rise Up Strategies, focusing on sponsorship opportunities and market research for non-profit organizations.
Currently, Melissa works at Trading Central as a Marketing Manager, overseeing the company's websites and social media profiles. Melissa creates engaging and SEO-friendly content, reports on audience growth, and identifies new opportunities for improvement.
Overall, Melissa D'Ettorre has a strong background in marketing, customer service, and leadership roles.
Melissa D'Ettorre completed their Bachelor of Commerce (B.Com.) degree in Marketing from Carleton University, where they studied from 2013 to 2017. In 2018, they pursued a Marketing Management Graduate Certificate at Algonquin College of Applied Arts and Technology, specializing in Marketing/Marketing Management, General. Prior to their higher education, Melissa attended Merivale High School from 2009 to 2013, although the specific degree and field of study they pursued are not mentioned. Additionally, Melissa has obtained several certifications, including Social Media and Email Marketing certificates from HubSpot Academy in June 2019 and May 2019, respectively. Melissa also holds an Advanced Google Analytics certification from Google, received in June 2018. There is mention of an Investment Funds In Canada certification, but no information is provided regarding the institution or date of completion.
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