Catherine Alid

Catherine Alid has diverse work experience in various customer service and technical support roles. Catherine is currently working as a Customer Care Specialist at Trafilea Group since 2022. Previously, they worked at JPMorgan Chase & Co. as an Account Specialist from 2017 to 2021, handling banking transactions, offering credit card solutions, and supporting mobile banking. Before that, they worked as a Customer Service Representative and a Technical Support Specialist at Everythingneon LLC and Concentrix, respectively. Catherine also has experience as an ESL Teacher at 51Talk Philippines and in product support at Concentrix. Catherine'swork experience showcases their ability to handle customer complaints, resolve issues, provide technical support, and deliver exceptional customer service.

Catherine Alid received their Bachelor of Science (B.S.) degree in Agricultural Business and Management between 2011 and 2013. The specific institution where they pursued their education is not provided.