Chitra Laras is an experienced product manager currently serving as Principal Product Manager at Trainline, focusing on personalization capabilities, user experience, customer lifetime value, and market propositions. Chitra also holds a position as a Visiting Fellow and Coach at ZINC, supporting Founders in building scalable solutions for societal challenges. Previous roles include Senior Product Manager at Zava, where the emphasis was on customer retention and engagement, and Product Owner at Booking.com, responsible for user experience in applications. Chitra began a career with substantial technical experience, including a role as PLC Engineer at ABB Indonesia and subsequently co-founding Fokado.com and Giftcard.co.id. Chitra's educational background includes a Master of Science in Human Technology Interaction from Eindhoven University of Technology and a Bachelor’s degree in Electrical Engineering from Trisakti University.
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