Ashish B.

Ashish B. has a diverse work experience spanning various industries and roles. Ashish is currently the President and Chief Operating Officer at Trajector, where they help veterans and underserved individuals access disability benefits. Prior to this, Ashish served as the Chief Operating Officer at Trajector, where they brought clarity and confidence to the disability benefits process with empathy and patience.

Ashish also worked as a Strategic Board Advisor at Galaxy.AI, where they utilized computer vision and artificial intelligence to solve everyday problems. Ashish acted as a bridge between the CEO and customers, working to attract new clients and industries.

In addition, Ashish contributed as a Board Member at Shelters to Shutters, an organization that provides housing and employment opportunities for individuals transitioning out of homelessness. Ashish also served as the Global Head of CX at Coforge, focusing on customer experience and utilizing technology to create the best human-to-human and human-to-machine interactions.

Prior to these roles, Ashish held executive positions at Firstsource, Manheim, and Cbeyond, where they played a key role in driving customer experience, leading business transformations, and managing all aspects of care and support for customers. Ashish also served as a Director of Customer Experience at Sprint, where they led post-merger integration efforts and improved customer experience across support sites.

Outside of their professional career, Ashish has been actively involved in various boards, including the Harvard Business School Club of Atlanta and The ALS Association Georgia Chapter. Through these roles, they contribute to the development and support of alumni networks and helps advance research for Lou Gehrig's Disease.

Overall, Ashish B. has a diverse background in customer experience, business transformation, and community engagement.

Ashish B. has a Bachelor's degree in Science from Delhi University, which they obtained from 1990 to 1993. Ashish then pursued an MBA in Marketing from the University of Mumbai from 1993 to 1995. In 2015, they attended Harvard Business School for the General Management Program - 19, focusing on Business Administration and Management, General. In addition to their formal education, Ashish has obtained certifications in Six Sigma - Black Belt, although the institution and specific details are unknown, as well as The Customer Relations Panel from ExecRank in February 2015.