Jacob Morgans

Jacob Morgans is an experienced Service Manager at TrakCel Ltd. since May 2018, where responsibilities include ensuring customer needs are met and enhancing customer relations through regular service reviews in line with ITIL best practices. Jacob has also held roles as Project Manager, leading customer deployment projects in clinical and pharmaceutical settings, and as Trainee Project Manager, focusing on internal IT integration projects and smaller customer deployments. Prior experience includes a role as a Golf Associate at Celtic Manor Resort in 2017, where Jacob maintained high service standards in golf facilities. Jacob holds a Bachelor's Degree in Business Information Technology from Aberystwyth University.