Jack Irwin is a seasoned IT professional with extensive experience in IT operations management, currently serving as a Senior IT Operations Manager at R/GA since August 2013. In this role, Jack manages IT functions across three APAC offices, overseeing desktop support, server infrastructure, and networking for a user base of over 100. Previous roles include Desktop Support Manager, where team management and recruitment were key responsibilities, and Senior Desktop Support Administrator, where Jack provided escalated support and improved backup infrastructures. Additional experience includes trade support analysis at BGC Partners and information systems roles at Mondelēz International. Jack holds a Bachelor of Science in Information Technology from the University of Gloucestershire.
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