Michael Nicks-Erickson

Michael Nicks-Erickson has a diverse work experience spanning over several roles and industries. Michael currently holds the position of Senior Customer Support Product Expert at Trakstar since August 2022. Prior to this, they worked as a Senior Education Manager and Customer Support & Education Manager at the same company from February 2022 to August 2022 and from January 2021 to February 2022, respectively. Before joining Trakstar, they gained experience as a Sales Development Representative at Trakstar from May 2020 to January 2021.

Earlier in their career, Michael worked as a Content Marketer at Leadium from June 2018 to June 2019. Michael was responsible for developing email messaging strategies in collaboration with clients and project managers. Prior to Leadium, they worked at OfficeWorx as a Community Operations member from July 2013 to July 2018. In this role, they ensured the operational efficiency of the coworking space and served as the point of contact between the owner and members of the startup community.

Further, Michael served as the Lead Content Editor at The Upfront Affair from June 2015 to July 2017. Here, they oversaw the creation of written and video content and ensured compliance with daily editorial guidelines. Michael was also a Host/Producer at My Way Podcast from August 2014 to August 2015, where they conducted interviews with interesting people and identified relevant stories and guests for each episode.

Michael's experience also includes working as a Producer & Creator for Save Peter the Bunny, a new media concept, from 2012 to 2014. Michael managed all stages of development and production, including fundraising and financial management. Additionally, they worked as an Intern to CEO at Outpost Worldwide, Inc from March 2010 to June 2011, where they focused on content development and provided organizational support during production.

In their early career, Michael held intern positions, including Intern to Festival Programmer at Kansas City Filmmakers Jubilee from October 2009 to February 2010, and Promotions Intern at Cumulus Broadcasting LLC from January 2009 to August 2009. These roles provided him with valuable insights into various aspects of the media industry.

Overall, Michael Nicks-Erickson has a strong background in customer support, education management, content creation, and production, with experience in different industries such as technology, marketing, coworking, and media.

Michael Nicks-Erickson began their education in 2009 at The University of Kansas, where they studied Communication and Media Studies. Michael then attended The Art Institute International- Kansas City from 2010 to 2012, although their degree and field of study are unspecified. In 2013, they spent a year at FastTrek Tech Venture, although no degree or field of study is indicated.