Carla Antela Alves

Carla Antela Alves has over 20 years of experience in the insurance industry, currently serving as a Claims Team Leader at Liberty Seguros since December 2010, with responsibilities including risk assessment, administrative management, and training staff on product specifications. Previously, Carla held various roles within Liberty Seguros, including Claims Handler and Underwriting Technician, and at Via Directa, where client management and policy administration were key focus areas. Earlier experience includes positions at Affinis and Companhia de Seguros Génesis, where client service and complaint management were emphasized. Carla holds a degree in International Relations from Universidade Lusíada de Lisboa, completed in 1999.