Susana Torres

Susana Torres is a Claims Process Improvement Manager at Tranquilidade. Prior to this role, Susana worked as a Product Owner & Team Leader at CLEVA Insurance Software and as a Product Owner at i2S Insurance Knowledge focusing on digital transformation. Susana also gained experience as a Consultora Organizacional/ Funcional at Real Seguros, where Susana was involved in process analysis, reengineering, and software development. Susana served as a Project Manager / Business Analyst at Lusitania, Companhia Seguros, where Susana focused on process improvement and implementation of performance indicators.