Ralf Schäfer

Ralf Schmidtke is a seasoned IT professional with extensive experience in system administration and project management. Currently serving as a Senior Citrix Administrator at Deutsche Post E-POST Solutions GmbH, Ralf is responsible for the management of Citrix Virtual Apps and Desktops, as well as the administration of Citrix Netscaler and IGEL Thin Clients. Previous roles include Senior Information Technology Specialist at Heidelberg Engineering, where responsibilities encompassed overseeing IT for 600 employees, and IT System Manager at SAA Symtek Automation Asia, focusing on network management and security. Ralf's career has included significant contributions as an IT project manager for the SCHMID Group in Asia and as an IT system technician at Mieter- Und Bauverein Karlsruhe EG and TechniData IT-Gruppe, where expertise in Citrix support was developed. Ralf holds a Plum Blossom Card from the Taiwan Government and is skilled in ITIL framework service management and the continuous improvement of IT processes.