Dervisa Mehmedovic

Dervisa Mehmedovic is a seasoned professional with extensive experience in client management and program implementation, currently serving as a Senior Client Experience Manager and Senior Implementation Manager at Transcard since October 2019. Dervisa has developed and managed standard work processes for program setups, ensuring quality assurance and the effective management of the implementations team. Prior to Transcard, a tenure at Convergys from March 2000 to October 2019 included roles such as Associate in Real Time Management, where Dervisa excelled in multitasking, communication, and critical thinking within call center operations. Dervisa also held positions at Parkridge East Hospital and SunTrust, focusing on patient registration and banking operations, respectively. Educational background includes studies at Chattanooga College Medical Dental and Technical Careers and Chattanooga State Community College.