Cathy Ferrer, MBA, has a robust background in customer service management, highlighted by the role of Customer Service Supervisor at XPO Logistics, Inc. from August 2017 to April 2020. Currently, Cathy Ferrer serves as the Customer Service Manager at Transcendia, Inc., where leadership of a dedicated customer service team across three verticals is paramount to ensuring exceptional support and seamless operations. Cathy Ferrer is pursuing a Master of Business Administration in Organizational Leadership at Elmhurst University, having previously earned an undergraduate degree from Elmhurst College between 2015 and 2017.
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