Christian Osorio is a Director of Operations with extensive BPO experience in customer service, content moderation, and sales. With five years in the industry, Christian has progressed from a customer service representative to managing operations for over 600 FTEs, focusing on performance, client relationships, and team development. Currently, Christian serves as the Director of Operations at Transcom, continuing to leverage leadership skills and Lean Six Sigma expertise to drive operational excellence. Christian holds a Bachelor's degree in Electrical and Electronics Engineering from Universidad de Los Andes.
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