Enrico Pasquini

Contact Centre Sr Manager at Transcom

Enrico Pasquini has extensive experience in management roles across various industries, currently serving as a Contact Centre Senior Manager at Transcom since March 2012, overseeing P&L for the Business Unit. Prior to Transcom, Enrico held the position of Field Operation Manager at Affinion International s.r.l. from June 2005 to December 2011, where responsibilities included overseeing the contact centre and supply chain management. Enrico also served as Client Implementation Manager at CIMS SpA from June 2003 to June 2005, managing projects and ISO quality system compliance. Earlier career experience includes a role at Poste Italiane focused on supply chain management and a vice-presidency at Resp.Radio Evangelica. Educational qualifications include a Laurea in Scienze Politiche from Università degli Studi di Milano and a degree in Electronics from Guglielmo Marconi.

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Transcom

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Transcom Worldwide's customer service portfolio is designed around creating smarter people experiences, increasing loyalty and driving growth. We offer future proof customer facing concepts, improving quality and operational efficiency through our core services and digital technology.


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Headquarters

Karlskoga, Sweden

Employees

10,000+

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