Kenny Welling currently serves as the Head of CX Transformation at Transcom, focusing on identifying and resolving challenges in customer experience through various solutions, including outsourcing and digital innovations. Prior to this role, Kenny was the Director of Inside Sales at Alorica, where efforts centered on enhancing customer experience through tailored outsourcing and technology solutions. Kenny's career includes positions such as Corporate Development Specialist at HGS, Sales Development Representative at Weave HQ, and Account Relationship Manager at CX Partner Source, among others. Kenny holds a Bachelor's degree from Brigham Young University, earned between 2014 and 2019.
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