Patrick John Aclera is an experienced Director of Operations with a strong background in the outsourcing and offshoring industry. Having worked at Teleperformance from 2004 to 2017 in various managerial roles, they then served as Director of Operations at STARTEK until 2021. Currently, Aclera is the Senior Director of Operations at Transcom after holding the Director of Operations position earlier in 2023. They hold a Bachelor of Arts in Journalism from Centro Escolar University and are currently pursuing further education at the University of Santo Tomas.
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