Ravi Hasrajani possesses experience as a Real Time Analyst at Teleperformance from September 2021 to May 2022 and currently at Transcom since April 2025. In these roles, Ravi is responsible for managing service level agreements, overseeing call volume, daily attendance, and program break schedules, as well as assisting in the creation of metrics and targets for services while collaborating with the operations team to enhance delivery processes. Additionally, Ravi served as a Subject Matter Expert, utilizing in-depth knowledge to assist clients in improving their expertise and resolving specific issues. Ravi holds a Bachelor of Commerce in Accounting from the University of Rajasthan, earned from 2018 to 2021.
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