Rogério Ferreira is a seasoned Customer Experience strategist with over two decades of expertise in managing large multilingual initiatives for major global corporations like Meta, Google, NIKE, and Nintendo. Currently serving as Senior Vice President of Global Accounts at Transcom, they focus on cultivating strong client relationships while implementing innovative technologies to enhance operational capabilities. Throughout their career, Rogério has held various leadership roles, including Vice President Operations at Teleperformance and Business Unit Director at Adecco, consistently emphasizing process optimization and customer satisfaction. Rogério holds a Licenciatura in Gestão de Empresas from Universidade Lusíada de Lisboa.
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