Sara Zinajic has extensive experience in customer service and team leadership, currently serving as a Team Leader and Trainer for MMS at Transcom since July 2019, where responsibilities include ensuring accurate information for profit and growth, as well as managing operational goals for team members. Previously, as a Team Leader at Techstyle, Sara's team was recognized as "The best customer service center in Germany," with a focus on monitoring agents, improving work quality, and enhancing customer interactions. Additional roles included Legal Coordinator and T2 Agent, providing back office support, fraud analysis, and handling client escalations, particularly for the TechStyle Fashion Group brands. Additionally, Sara teaches German at Privat School "Happy Spot" since October 2020 while pursuing ongoing education at Visoka poslovna skola Novi Sad since October 2020.
This person is not in the org chart
This person is not in any teams
This person is not in any offices