Transcosmos Malaysia offer integrated call center services such as Call Center, Social Media Management, Voice Of Customer Analysis, Digital Marketing and eCommerce Solution that supported by the know-how accumulated by transcosmos through its 45+ years experience in the Asian region markets such as Japan, China, and South Korea

Official Facebook Page: https://www.facebook.com/TranscosmosMalaysia/

Call Center

E-Commerce

Social Media

Transcosmos Malaysia

Transcosmos Malaysia's headquarters in Kuala Lumpur, Malaysia

Toshio Tozaki

Balamurugan Muniraju

Hanna Purnomo

This department focuses on assisting customers with inquiries, resolving issues, and enhancing overall satisfaction.

Customer Support

This department oversees the planning and coordination of organizational processes to improve efficiency and effectiveness.

Operations Management

This department oversees the planning, execution, and delivery of projects to ensure they meet organizational goals and client expectations.

Project Management

This department provides technical assistance and support for IT infrastructure and systems.

IT Support

This department oversees training programs and quality assurance initiatives to enhance performance and compliance.

Training and Quality

This department focuses on the development and maintenance of server-side applications and infrastructure.

Transcosmos Malaysia

Org chart

Teams

Customer Support

Operations Management

Project Management

IT Support

Training and Quality

Backend Services

Offices

Transcosmos Malaysia

Org chart

Teams

Customer Support

Operations Management

Project Management

IT Support

Training and Quality

Backend Services

Offices

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