Robert Horyń is an experienced operations and service delivery professional with a robust background in technical support and customer service management, currently serving as Operations Manager at transcosmos Europe since June 2017. With a career that spans several leadership roles, including Deputy Team Lead and Customer Service Team Lead at Teleperformance, Robert has been instrumental in optimizing operations, implementing strategic service improvements, and managing high-performance teams in the consumer electronics sector. Robert holds multiple degrees from Uniwersytet Szczeciński, including a Master's degree, and has demonstrated expertise in relationship management, continuous improvement, and financial alignment within service delivery.
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