Liezl B. is a seasoned Customer Experience Team Lead at Multiplier, where they focus on driving customer satisfaction and retention through innovative service strategies. With over 12 years of experience, Liezl has held various roles including Customer Service Champion at American Express and E-commerce Manager at TopYugo, consistently achieving excellence in service delivery and operations management. They have a strong background in project management, executive assistance, and customer relationship management, utilizing tools such as Salesforce and HubSpot to enhance service outcomes. Currently, Liezl serves as a Client Strategic Partner at TransferMate Global Payments, continuing to leverage their extensive expertise in customer engagement.
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