Carlos Socorro

Carlos Socorro's work experience begins with their role as a Software Support Specialist at Transfinder starting in April 2023. Prior to this, they worked at Apple, starting as a Mac Genius in September 2014. In this role, they provided technical support to Apple customers, diagnosed product issues, and offered solutions to resolve them. Carlos then transitioned to the role of Lead Genius (ISE) in February 2021, where they worked with managers to improve service availability and customer satisfaction. Carlos also briefly worked as a Family Room Specialist at Apple from September 2014 to August 2015. Before joining Apple, Carlos served in the US Army as a Combat Engineer SGT from March 2007 to March 2015. In this role, they worked on various engineering tasks in combat situations. Carlos's earliest work experience was as a Parts Sales Manager at AutoZone from June 2008 to August 2014, where they resolved customer complaints and fulfilled orders.

Carlos Socorro attended Delgado Community College from 2009 to 2014, where they studied Acting/Theater/Emergency Tech. Additionally, they also attended the University of New Orleans from 2012 to 2013, focusing on Film/Cinema/Video Studies. No specific degree was mentioned for either institution.