Transformations Care Network
Sherika Hall is a seasoned professional with extensive experience in contact center management and training, currently serving as the Regional Intake Manager at Transformations Care Network since December 2023. Prior to this role, Sherika spent over seven years at Rochester Regional Health, where responsibilities included training and developing intake staff, monitoring call quality, and managing patient appointment coordination. Sherika's career began at Goodwill of the Finger Lakes, where management of a large contact center and development of training initiatives was paramount. Educational credentials include a Master of Education in Psychology with a focus on General Counseling from Springfield College and a Bachelor of Arts in Sociology from Quinnipiac University.
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Transformations Care Network
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Transformations Care Network is a family of local mental health clinics that is passionately dedicated to improving access to high-quality care. Transformations empowers our clinicians and customer service teams to provide easy access to high quality, outcomes-based care to all those that need help, and when they need it most. Our vision is to create a united network of outpatient clinics that offer immediate, superior mental health treatment options. We provide our employees with the opportunity to grow, learn and expand their skills! We are growing rapidly and want to talk to you about what that looks like for you and your career!