Transit Link Pte Ltd was incorporated on 16 November 1987 and became a subsidiary of the Land Transport Authority on 30 April 2010.

Today, TransitLink plays an important role in Singapore’s Public Transport system as the Transit Acquirer which provides integrated services and solutions to the authorities (such as the Public Transport Council and the Land Transport Authority), the Public Transport Operators (SBS Transit, SMRT, Tower Transit and Go-Ahead), the Card Managers (EZ-Link and NETS).  

As a service company, they process transit transactions and apportion revenue to the Public Transport Operators, provide card sales, refunds and replacements and top-ups of stored value smartcards for their customers.


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TRANSIT LINK PTE LTD

TRANSIT LINK PTE LTD's headquarters in Singapore, Singapore

Lee Yuen Hee

Ong Ing Lai

Koh Mui Kiang

Corrine Ng

Diane Ong

The Leadership Team at Transit Link Pte Ltd is responsible for guiding the company's strategic direction and operational performance within Singapore's public transport ecosystem. Comprising senior executives from various functional areas, they oversee strategic communications, corporate services, business operations, technology solutions, and human resources to ensure seamless integration and collaboration among stakeholders, including public transport authorities and operators. Their leadership fosters innovation and enhances service delivery while prioritizing customer satisfaction and stakeholder engagement.

Leadership Team

The Operations and Strategy team at Transit Link Pte Ltd is responsible for overseeing the efficient running of daily business operations, developing strategic plans to optimize transit services, and ensuring compliance with regulatory requirements. They collaborate with public transport authorities and operators to manage transit transactions, revenue distribution, and smartcard services, while also providing expert guidance to enhance the company's overall operational effectiveness.

Operations and Strategy

The Technology and Systems team at Transit Link Pte Ltd is responsible for maintaining and enhancing the company's IT infrastructure. This includes ensuring the smooth operation of transit transaction processing systems, managing system integrations with various public transport operators and authorities, and supporting the functionality of stored value smartcards. They also handle system updates, troubleshooting, and implement new technological solutions to improve service efficiency and reliability.

TRANSIT LINK PTE LTD

Org chart

Teams

Leadership Team

Operations and Strategy

Technology and Systems

Offices

TRANSIT LINK PTE LTD

Org chart

Teams

Leadership Team

Operations and Strategy

Technology and Systems

Offices

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