We protect the interests and champion the needs of all transport users. 

We ensure they’re at the centre of tomorrow’s policy decisions and that future investment in the transport network is focused on their needs and experiences.

We listen to the public and find out their experience of using, or trying to use, Great Britain’s railways and England’s buses, coaches, trams and motorways and major ‘A’ roads.

We bring together transport providers and share these views so problems can be fixed but if they are more challenging to resolve, publish an improvement plan.

Our analysis, drawn from data and insight across the industry, puts the voice of the transport user at the heart of decision making – in Westminster, Cardiff, Holyrood and with the Mayors of our great city regions.

Follow us on X @transportfocus and our Chief Executive @AlexRobertsonTF.

Transport Focus

Nigel Stevens

This department focuses on managing relationships and communication with stakeholders to ensure alignment and support for organizational initiatives.

Stakeholder Engagement

This department gathers, analyzes, and disseminates data and insights to support decision-making and strategy.

Insight and Evidence

This department is responsible for guiding executive decisions and ensuring compliance with regulations and governance standards.

Governance and Oversight

This department manages employee relations, benefits, recruitment, and organizational policy.

Human Resources

This department focuses on strategic communication and the development of innovative business solutions.

Communications and Innovation

This department oversees regulatory compliance, board operations, and corporate services.

Transport Focus

Org chart

Teams

Stakeholder Engagement

Insight and Evidence

Governance and Oversight

Human Resources

Communications and Innovation

Corporate Governance

Offices

Transport Focus

Org chart

Teams

Stakeholder Engagement

Insight and Evidence

Governance and Oversight

Human Resources

Communications and Innovation

Corporate Governance

Offices

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