Charmila Muzammil

Charmila Muzammil is a seasoned IT professional with extensive experience in Microsoft Dynamics, specializing in Dynamics 365 Customer Engagement (CE). Currently serving as a Senior Power Platform Developer/Consultant at Transport for Greater Manchester since September 2023, Charmila has previously held key roles such as Lead Dynamics 365 CE Consultant at the Football Foundation and Dynamics 365 CE Developer at Transport for Wales. With a strong background in CRM design, development, and integration, Charmila has effectively utilized technologies across multiple versions of Microsoft Dynamics, demonstrating expertise in technical design, customization, and workflow development. Educational qualifications include a Master of Science in Mobile Computing from the University of Westminster and a Bachelor of Science in Information Technology from Curtin University.