Christopher W.

Christopher W. is a highly experienced IT professional with a strong background in support engineering and system management. Currently serving as a Senior Support Engineer at Transport for Greater Manchester since August 2019, Christopher delivers effective 2nd-line issue resolution and manages user requests through a dedicated process. Prior roles include Information Technology Support Engineer at TfGM, Computer Operator at DXC Technology, and Computer Operator at CSC, where Christopher monitored server and network events for numerous high-profile accounts such as NHS, BBC, and Royal Mail. Christopher also has experience as an Out-of-Hours Service Desk Analyst, providing global IT support. Educational qualifications include a BTEC National Diploma in Information Technology from Southport College.