Courtney Robinson

Courtney Robinson has extensive experience in customer service and relationship management. Courtney worked as a Senior Customer Service Advisor at Serco, dealing with customer inquiries and managing incoming calls efficiently. At Transport for London, Courtney currently holds the position of Service Relationship Team Manager, leading a team of analysts to ensure adherence to processes and provide recommendations for improvements. Additionally, Courtney has experience as a Contact Centre Team Manager and Customer Service Advisor in the same company.