Keith Farrow

Customer Contact Team Manager at Transport for London

Keith Farrow has an extensive and diverse career background, starting with over 22 years in the Royal Navy where Keith achieved the rank of Chief Petty Officer. Keith then transitioned to roles in the public and private sectors, including management positions in the Metropolitan Police, JD Wetherspoon, and Transport for London. Keith's experience ranges from customer service and communication to compliance and operational management, reflecting their strong leadership skills and commitment to delivering exceptional service. Keith has also furthered their education with diplomas and degrees in various fields related to workforce development, training, and customer service management.

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Timeline

  • Customer Contact Team Manager

    August, 2023 - present

  • Operational Resource And Deployment Officer

    October, 2019

  • Compliance Officer L2

    January, 2017