Charu Pratima

Charu Pratima is an accomplished Senior Technical Business Analyst with extensive experience across various organizations, including Transport for NSW and Service NSW. Currently at Transport for NSW, Charu Pratima focuses on analyzing business processes for Sydney Trains, engaging stakeholders, and creating data solutions using Databricks and Azure Data Services. Previous roles include managing epics and user stories at Service NSW, documenting business cases and process designs at the NSW Department of Planning, Industry and Environment, and conducting requirements gathering for the NSW Police Force. Charu Pratima's background encompasses roles as a Business Analyst and Test Lead in notable companies such as Deloitte and HCL Technologies, complemented by strong academic credentials in Computer Science from Punjabi University and Punjab Technical University.