Isha Agarwal

Isha Agarwal is a highly experienced business analyst currently serving as a Lead Business Analyst at Transport for NSW since January 2023, with a history of roles including Technical and Senior Business Analyst. Prior experience includes working at CHEP Australia as a Systems Analyst - BI, where responsibilities involved front-end reporting with SAP BI tools and managing data consolidation processes. Isha also contributed to OneSteel as a BI Analyst, focusing on SAP reporting, security, and user training, and began a career as a Test Analyst at NIIT SmartServe. Isha holds a Master's degree in Business and IT from the University of Melbourne and a Bachelor's degree in Electrical & Electronics Engineering from Padmanava College of Engineering.