Rachel A. Reese is a seasoned professional in change management and workplace strategy, currently serving as a Senior Change Manager at Transport for NSW since June 2023. Previously, Rachel held the position of Experience Strategist at Gensler and Design Strategist at Hassell, emphasizing the importance of impactful experiences in design. Rachel’s extensive experience at JLL as a Workplace Strategist and Change Manager involved consulting businesses on adaptive workplace designs and leading initiatives in occupancy planning across the Asia Pacific. Rachel has also contributed to the field through various speaking engagements and publications, with a strong foundation in architecture from Yale University and a background in human resource management from the University of Idaho.