Alyssa Marie Casingal

Alyssa Marie Casingal is a skilled IT professional with extensive experience in service desk support and technical assistance. Currently serving as a Service Desk Analyst at Transputec Ltd since January 2023, Alyssa previously held the position of Service Desk Engineer at Greif from June 2016 to December 2022, providing global IT support and troubleshooting for various systems and applications across multiple international sites. Prior experience includes working as a Technical Professional at Convergys, focusing on technical support for Dell laptops and desktops for users in the United States and Canada. Alyssa holds a Bachelor of Science degree in Computer Engineering from Batangas State University, completed in 2014.