Brandon Koehler serves as the Director of Indirect Consumer Services at TransUnion since August 2022, bringing extensive experience in customer service and operational management. Prior to this role, Brandon held the position of Director of Customer Support at Sontiq, where strategic oversight led to the achievement of key performance indicators across various service channels. Brandon's career includes significant roles at PayPal as Group Leader for Customer Service, where foundational policies for the PayPal Credit department were established, and in previous positions at ISS and Bank of America, where management of teams focused on operational efficiency and business metric attainment was emphasized. Brandon Koehler earned a Bachelor's degree in History from Susquehanna University.
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