Susan Valentino

Susan Valentino has extensive experience in user support roles, currently serving as a Helpdesk Support Specialist at Travel Insured International since March 2017. Prior to this role, Susan worked at Cox Communications from September 2000 to March 2015 as a Client Support Specialist, where responsibilities included providing comprehensive user support within a Microsoft environment and integrating with IT projects. Earlier experience includes working as a User Support Specialist for the State of Connecticut's Department of Revenue Services from 1997 to 2000, focusing on hardware and software support. Educational qualifications include an Associate's degree in General Studies from Manchester Community College and a Computer Electronics Technician Diploma from Data Institute Business School (now Goodwin College).