Vivek Kumar is an experienced insurance professional with a robust background spanning various roles in the industry. Currently serving as an Account Manager for Small Business Solutions at Travelers Canada since October 2021, Vivek has previously held positions at Allstate as an Agent and at RBC Insurance as a Home and Auto Insurance Advisor in Field Sales and Licensed Insurance Advisor. Throughout the career, responsibilities have included meeting clients to assess insurance needs, recommending coverage, and servicing home and auto insurance policies across Canada. Earlier experience includes roles at CIBC Mortgages, where Vivek was an Escalation Officer and Call Quality Monitor, addressing customer issues and ensuring compliance with audit requirements. Vivek holds a Bachelor of Arts in Psychology from York University.
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