Ross Wood

Ross Wood is an experienced professional in the travel and customer service sectors. Currently serving as VP, Commercial at Travelnest since November 2021, Ross has held various roles including Chief of Staff, Director of Customer Operations, and Senior Customer Operations Manager. Prior to joining Travelnest, Ross was with TripActions from December 2018 to November 2021, where notable positions included Senior Manager of Travel Experience for Netflix and Travel Experience Manager for both Enterprise and EMEA regions. Ross began a career in customer service at Booking.com from June 2016 to November 2018, progressing from Accommodation Service Team Lead to Customer Service Team Lead. Ross's earlier experience includes a role as Customer Relations Team Leader at Three. from August 2011 to April 2016 and as a Customer Service & Sales Advisor at RESPONSE in early 2011.