Ben Jordan

Ben Jordan is a highly experienced professional in change management and operational development, currently serving as the Senior Change and Implementation Manager at Travelodge Hotels Limited since May 2018. In this role, Ben has successfully managed the implementation of the Real Time Task Management solution across approximately 600 units and 10,000 users, overseeing third-party vendor operations and engaging with stakeholders at the Board level. Prior experience includes serving as Operations Development Implementation Manager at B&Q from 2004 to February 2018, where Ben led strategic projects, managed large teams, and contributed to a significant SAP system change. Ben's earlier roles at B&Q encompassed being a Process Specialist and Store Manager, with a focus on enhancing retail operations and customer satisfaction. Educational qualifications include Lean Six Sigma Green Belt Certification and OSS Retail studies.