Kamil J.

Kamil J. has a diverse work experience in various leadership roles. Kamil is currently the VP of Customer Care at TravelPerk since 2023. Prior to this, they served as the VP of Customer Success at Qonto from November 2022 to June 2023. Before that, they held the position of Director of Customer Service at Hopper from April 2021 to August 2022, where they successfully improved quality assurance scores and customer satisfaction. From October 2017 to February 2021, Kamil was the Chief Customer Officer at Kiwi.com, responsible for embedding a customer-centric culture across the company. Kamil also served as the Head of PMO at Kiwi.com from November 2016 to October 2017, overseeing project management activities and mitigating risks. Prior to Kiwi.com, Kamil worked as a Senior Project Manager at Polar Research and Policy Initiative from July 2016 to October 2017, and at Arctic Portal from December 2015 to November 2016. Kamil began their career as a Project Manager at Arctic Centre, University of Lapland from August 2009 to November 2015. Kamil also has experience as a Project Management Office Coordinator at the University of Maribor from June 2008 to June 2009, and as a Project Planner at Finnbarents/RAMK from March 2008 to May 2008. Overall, Kamil has a strong background in project management and customer service, with a track record of successfully improving operational efficiency and customer satisfaction.

Kamil J. has a diverse and extensive education history. From 2018 to 2021, Kamil attended Harvard Business School and obtained a Certificate of Management Excellence (CME) in Business Administration and Management. Continuing their education at Harvard, Kamil pursued a degree in Behavioral Economics, focusing on Negotiation and Innovation. In 2019, Kamil also completed a program on Transforming Customer Experiences at Harvard Business School. Earlier in their academic journey, from 2015 to 2017, Kamil attended Stanford University and completed the Stanford Advanced Project Management program. Kamil's educational background also includes Specialization studies in International Project Management from Lapland University of Applied Sciences in 2007-2008. Lastly, Kamil holds a Master's degree in Political Sciences, with a focus on Political Marketing and International Relations, which was obtained from Uniwersytet im. Adama Mickiewicza w Poznaniu from 2002 to 2007. Additionally, Kamil has obtained several certifications in various areas, including Design Thinking, Project Management, and Prototyping for Digital Experiences.