Mike Crawford

Mike Crawford is a seasoned professional with extensive experience in account management and customer success within the travel and financial services industries. Currently serving as a Senior Account Manager at TravelPerk since March 2024, Mike previously worked at Yada as an Account Onboarding Advisor and Consultant, and at Capital One as the Manager of Client Onboarding and Success for Smart Pay. Notable roles also include Director of Customer Success at Lola Travel and Expense, where Mike enhanced customer journeys and developed key performance indicators. Earlier career positions spanned corporate account management and operational roles at renowned companies like Egencia and Orbitz, showcasing a strong ability to drive customer satisfaction and optimize operational efficiency. Mike holds a degree from the University of Illinois at Urbana-Champaign and a high school diploma from St. Ignatius College Prep.