Steffi Chan

Steffi Chan is an experienced Customer Success Manager at Travelport, specializing in the Asia Pacific Air Partners region since May 2016. Responsibilities include negotiating with customers to develop profiles, expanding market share through business development, and providing technical support to ensure customer satisfaction. Previous roles include Operator Success Manager and Technical Account Manager at Heavens Portfolio, and various sales positions at Finnair, Swire Travel, Menzies Aviation, ebookers (MrJet), and Special Tours. Steffi holds a Bachelor's degree in Hospitality Administration/Management from Norwich University and an Associate's Degree in Tourism and Travel Services Management from Norwich Bell Language School in England.