Established in 1975, TravelStore is the largest independently owned travel management company in California and consistently rated among one of the top agencies in the U.S. (Travel Weekly, Business Travel Weekly), with over 250 associates and over $250 million in annual revenue. In 2005, TravelStore became an employee-owned company. Our team of dedicated, customer-focused travel professionals are invested in the success of your business and demonstrate their passion for service every day.

We believe in partnering with our clients to develop personalized, long-term relationships in order to gain a thorough understanding of your business travel needs and to create business travel management solutions that integrate seamlessly with your corporate culture.

Our business travel management services include:
- Development of customized travel management goals and objectives.
- Full service, with online or on-site account implementation, and dedicated account management.
- Quality control measures to ensure travel policy compliance.
- Customized, real-time, and benchmark reporting and analysis to identify cost saving opportunities.
- Advanced online booking tools.
- Duty of Care, Emergency Management, and 24/7 global traveler emergency assistance.
- Exclusive corporate hotel rate program, block space, and last room availability.
- Unused non-refundable ticket management.
- Pre-trip audits to optimize low fare opportunities.
- Executive VIP and Concierge Services.
- Full service Meetings and Incentives division. 

On the leisure side, TravelStore specializes in luxury travel, upscale cruising, honeymoons, and destination weddings. TravelStore is a top member of Signature Travel Network, a group of select travel agencies with worldwide partnerships offering travelers customized arrangements and exclusive offers and special savings on a variety of cruises, river journeys, land-based packages and tours, and over 650 hotels worldwide.

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Wido Schaefer

Wido L. Schaefer

The Client Services Team at TravelStore is dedicated to ensuring exceptional client satisfaction by fostering personalized relationships and providing tailored travel management solutions. They oversee account implementation, monitor compliance with travel policies, and identify cost-saving opportunities through detailed reporting and analysis. Comprising roles such as a Director of Client Services and Executive Meeting Planner, the team is equipped to deliver top-notch support for both business and luxury leisure travel experiences.

Client Services Team

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Team members

Other teams at TravelStore

Travel Planning Team

Leadership Team

Sales and Marketing Team