Nicole Jacobson

Nicole Jacobson is an accomplished professional in the hospitality and travel sector, currently serving as the Hotel Sales Operations Manager at Travelzoo since August 2014. Responsibilities include overseeing operational aspects of the hotel's real-time reservation platform, managing a team of 8, enhancing efficiency in partner onboarding, and improving customer experience through collaboration with IT and customer service teams. Prior to Travelzoo, Nicole held various significant roles at Quikbook.com, culminating in the position of Director of Operations and Market Development, where accomplishments included introducing new sales models and increasing customer retention rates by 15%. Early career experience includes a Vice President role at Sabre Hospitality Solutions, where contract negotiations helped establish over 300 hotel partnerships, and multiple positions at Quikbook.com focusing on product development and market management. Nicole holds a Bachelor's Degree in Hotel, Motel, and Restaurant Management from the University of Delaware.