Caroline E.

Caroline E. is an accomplished Senior Digital Product Manager at Travis Credit Union since September 2022, with extensive experience in product management specializing in fraud prevention and customer experience across various industries. Previously, Caroline served as a Product Manager at Wells Fargo, where responsibilities included enhancing account onboarding and servicing processes, as well as developing biometric authentication solutions. While at Western Union, Caroline owned key fraud review applications and implemented a real-time monitoring system. Prior roles include leadership positions at JPMorgan Chase, Delivery Agent, and Sephora, where achievements involved improving fraud detection strategies, managing teams, and collaborating with law enforcement. Caroline holds a BA in Psychology based Human Relations from Connecticut College and has received multiple awards for outstanding performance.