Trax Group
Mahmoud Gamal is an experienced professional in consulting and customer service, currently serving as an Associate ERP Consultant at Trax Group since October 2022. Prior to this role, Mahmoud worked as a Junior Functional Consultant and later as a Functional Consultant specializing in Dynamics 365 Business Central at PROART Consulting. Experience in customer service was gained at Etisalat Global Services as a Customer Service Representative for foreign clients, where responsibilities included issue resolution and package sales. Additionally, Mahmoud has a background in digital marketing as a content creator at EQ and marketing experience at Task Academy, where a promotion to Marketing Manager was achieved. Mahmoud holds a Bachelor of Commerce degree in accounting from Sohag University, earned in 2019.
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Trax Group
Trax is a group of 3 business units (Trax Technology, Trax Consulting, and Trax Academy). Three of them provide integrated services that help the organizations to design and implement robust business transformation strategies and do better performance, by providing solutions that optimize their business processes, impose best practices, train the people and utilize the latest technologies. Trax Group is established in Saudi Arabia with branches in Riyadh, Jeddah, Khobar, Cairo, and Dubai. Trax has been established by a team of senior consultants with a wealth of knowledge and industry experience. The competency of the consulting team of Trax is a key differentiation that enables it to stay far ahead of rivals. In Trax, we value partnerships as an important way to extend our solution offerings for the sake of providing a better value to our customers. Trax is a Microsoft Gold Partner for Dynamics business application and ASCM International Channel Partner. Trax also is a partner for a number of branded international organizations.