Shelby Lehman

Technical Customer Success Manager at TRAXERO

Shelby Lehman is a seasoned professional with diverse experience in telematics, benefits, and administrative support. Currently a Telematics Product Specialist at TRAXERO, Shelby manages GPS unit inventory, orders, deactivations, and customer service, while also overseeing new hire onboarding and leading a company culture initiative. Prior roles include Voluntary Benefits Specialist at Unum, where Shelby reviewed and processed claims, and Administrative Assistant at Wes Hixon's Outdoor Adventures, which involved travel arrangements and client management. Shelby's background also includes recruitment, marketing support, and customer service management across various industries, complemented by a Bachelor's Degree in Communication from The University of Tennessee at Chattanooga.

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Chattanooga, United States

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TRAXERO

TRAXERO is the leading provider of innovative software solutions for the towing industry. We understand how hectic running a towing business can be with all its moving parts. That’s why we brought the industry’s most essential towing solutions together on a user-friendly platform. With advanced digital features, we empower towing companies to optimize their operations, enhance customer satisfaction, and bring in more profits. Our Towing Management Software (TMS) offers digital dispatching and integrates with fleet tracking and credit card processing solutions. We also offer auction, lien and mail products to help our customers expand their buyer audience and clear unwanted inventory more quickly and efficiently. Our team works together consistently to improve our solutions and solve problems to meet the needs of our customers and fellow employees. We celebrate work/life balance and truly believe that we should be rewarded for our efforts. At TRAXERO, hard work never goes unnoticed. Culture Of Growth 2024 Vision: Increase our Impact through efficient pockets of growth while setting a foundation from which to discover a step change growth opportunity Values: Work Hard, Play Hard; Be Transparent, Simplify, Offer Forgiveness, Crush It