SOLUÇÕES AO CLIENTE & RECUPERAÇÃO DE CRÉDITO

Criada para atender uma demanda de um mercado cada vez mais conectado, a TRC TABORDA reduz os custos operacionais ao atuar com inteligência nos canais de comunicação mais aceitos por cada perfil de cliente.

Somos uma equipe multidisciplinar com Contact Center e Soluções Digitais com mais de 20 anos de experiência na criação soluções ao cliente para recuperação de crédito com + de 1500 colaboradores

Desenvolvemos robôs de atendimento, aplicativos de auto-negociação, campanhas de e-mail e SMS marketing, prospecção de contatos em redes sociais.



TRC TABORDA

Marili Taborda

This department oversees and optimizes the organization's operational processes to enhance efficiency and productivity.

Operations Management

This department oversees the processes and strategies for collecting outstanding debts and managing customer accounts.

Collections Management

This department focuses on developing and coordinating strategic planning initiatives and operational oversight to drive organizational effectiveness.

Planning and Strategy

This department focuses on managing and analyzing digital communication channels to enhance customer interaction and engagement.

Digital Channels

This department manages the processes and strategies related to credit recovery and client payment collections.

Credit Recovery Operations

This department focuses on connecting with customers through various outreach and communication strategies.

TRC TABORDA

Org chart

Teams

Operations Management

Collections Management

Planning and Strategy

Digital Channels

Credit Recovery Operations

Customer Engagement

Offices

TRC TABORDA

Org chart

Teams

Operations Management

Collections Management

Planning and Strategy

Digital Channels

Credit Recovery Operations

Customer Engagement

Offices

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